In the age of digital transformations, the increase in cyber security threats, alerts, daily operational tasks and the lack of sufficient resources, automation is one of the most effective options for ensuring critical services availability as well as business continuity. For many organisations, the change or incident management process is very complex, takes overtime and lacks flexibility.
Synapsa Platform brings comprehensive features to ensure IT and Security Operation acceleration covering many use cases during Incident Management and Change Management procedures. It significantly simplifies the workflow in daily operation incident management and response, saves time, human resources, helps to avoid human failures and unforced errors as well as protect the daily business against new cyber security threats.